Plumbing Maintenance Plan in Billerica, MA
A Membership That Isn't a Sales List
The Opus Plan costs $99 a year and does four things: puts you ahead of non-members in the schedule, drops the dispatch fee to zero on every visit, takes 15% off repairs, and opens up offers that don’t go out publicly. That’s the whole product, and the part it doesn’t cover matters just as much.
- Permit, inspection, and haul-away included.
- Booties on, floors covered, every visit.
- Emergency help, around the clock.
What You Get for $99 a Year
What the Plan Isn't
Plenty of plumbing memberships are sold as maintenance plans and built as discount cards. Ours is a discount card, and we’d rather say so than let you work it out in February.
The $99 does not buy you a yearly boiler check, a water heater flush or a tankless descale. Those are real services, they’re the things that actually keep equipment alive, and they’re booked and paid for separately. What the plan does is make each of them cheaper and get you on the calendar first.
So if you came here looking for a boiler maintenance plan in the sense of a contract that sends someone out every autumn, this isn’t that yet. Annual boiler service, water heater maintenance and tankless descaling are all available to anyone, member or not.
Is It Worth It
for Your House?
It suits a house that calls a plumber more than once a year. Older homes in Woburn, Winchester and Chelmsford tend to, because original systems generate small jobs on their own schedule. A boiler, a tankless unit or a house with more than two bathrooms all push the same direction.
It suits somebody who wants to be first in line in January rather than fifth.
And it doesn’t suit everybody. If you’ve called a plumber twice in ten years and your equipment is newer, the plan probably won’t earn its $99 back, and we’ll tell you that on the phone rather than sign you up. You can join later, any time, and nothing about the flat written price changes either way.
Before You Join
- Does the plan include a service visit?
No. The $99 covers priority scheduling, the dispatch fee, 15% off repairs and member offers. An annual boiler check or water heater flush is booked separately, at the member rate. We'd rather be blunt about that up front than have you assume a visit is coming and find out it isn't.
- What does the 15% apply to?
Repairs. It comes off the flat written price we quote before starting, so the discount is visible rather than baked into a number you can't check. It isn't a blanket 15% across everything we do.
- What does priority scheduling actually mean?
Members get placed ahead of non-members when the schedule is tight. It isn't a guaranteed arrival window, and we won't pretend it is. On a normal week most people get seen quickly either way. It's the busy stretches where being a member changes your day.
- Do I need to be a member to get annual boiler service?
Not at all. Annual service is available to anyone and we'd encourage it whether or not you ever join. Membership makes it cheaper and gets you an earlier slot. That's the difference.
- What if I only call you once a year?
Then the plan may not be worth it, and that's a fine answer. Run it against what you'd realistically call about over twelve months. If the honest number is one small job, keep your $99 and call us when something breaks.
The Call-It-Straight Standard
Most people brace for the tech who finds four more things wrong and leans on them to fix all of it, and a membership is usually how that starts: the yearly visit becomes the sales call. We tell you what we see and what it costs if it fails, then do only what you approved. No packages, no pressure, and no member list getting worked through in the slow season. Ricky said this himself, before anybody suggested it as a selling point: if he spots a water heater on its way out while he’s there for something simple, he points out the risk, asks what you want to do, and attends to what he was called for. Being a member doesn’t change that conversation. It just changes the price at the end of it.
Our Customer Feedback
Rick Green did an awesome job with all of my plumbing needs during a total renovation. I needed everything in my home connected/redone in the kitchen and bathroom. He took care of the transition from bathtub to standing shower-it’s all …
July 2026
Ricky and the team at OPUS are fantastic! Super knowledgeable, punctual and all around great group of guys. Really grateful to have found them, I sleep easier now knowing I have a great plumbing team (you genuinely never know when you may …
August 2026
I highly recommend (Rick) he was on time fixed everything, was polite and answered all our questions and cleaned up everything when he was done! Thank you so much!
March 2026
April 2026
“Been using Opus for years on a variety of projects. Reliable, transparent and priced well. Rick does great quality work. Highly recommend for homeowners, investors and builders.”
May 2026
“Had a leak in my water heater tank. Ricky and team arrived very quickly, same day to assess the situation. I asked if we could avoid swapping out the water heater and just buy the parts needed to fix (I was being cheap!) – he did he absolute best (a few hours) trying to extract the old part and replace it with a new one. He tried far longer than any other plumber would have tried. After several hours of attempts we all came to the conclusion that it simply wasn’t coming out. I ran to Home Depot (it was Saturday) and grabbed a water heater. Ricky and team had it installed within 15 minutes and my new unit is working perfectly.
Very impressed with Ricky’s transparency and honesty. Most others wouldnt have given me the time of day…”
April 2026
I contacted Opus upon being referred to them by someone they also did great work for. They showed up on time and finished a heating system job for me with the utmost professionalism and quality. I would definitely recommend them to others!!
October 2025
Ricky was Fantastic!!!! Fast and accurate service!!! Highly recommend!!!
March 2026
I highly recommend (Rick) he was on time fixed everything, was polite and answered all our questions and cleaned up everything when he was done! Thank you so much!
March 2026
April 2026
Rick Green did an awesome job with all of my plumbing needs during a total renovation. I needed everything in my home connected/redone in the kitchen and bathroom. He took care of the transition from bathtub to standing shower-it’s all …
July 2026
Ricky and the team at OPUS are fantastic! Super knowledgeable, punctual and all around great group of guys. Really grateful to have found them, I sleep easier now knowing I have a great plumbing team (you genuinely never know when you may …
August 2026
“Had a leak in my water heater tank. Ricky and team arrived very quickly, same day to assess the situation. I asked if we could avoid swapping out the water heater and just buy the parts needed to fix (I was being cheap!) – he did he absolute best (a few hours) trying to extract the old part and replace it with a new one. He tried far longer than any other plumber would have tried. After several hours of attempts we all came to the conclusion that it simply wasn’t coming out. I ran to Home Depot (it was Saturday) and grabbed a water heater. Ricky and team had it installed within 15 minutes and my new unit is working perfectly.
Very impressed with Ricky’s transparency and honesty. Most others wouldnt have given me the time of day…”
April 2026
“Been using Opus for years on a variety of projects. Reliable, transparent and priced well. Rick does great quality work. Highly recommend for homeowners, investors and builders.”
May 2026
Ricky was Fantastic!!!! Fast and accurate service!!! Highly recommend!!!
March 2026
I contacted Opus upon being referred to them by someone they also did great work for. They showed up on time and finished a heating system job for me with the utmost professionalism and quality. I would definitely recommend them to others!!
October 2025
The Towns We Cover Across Middlesex County
Opus runs out of North Billerica and covers roughly a 20-mile radius, from the older neighborhoods of Woburn and Winchester to the affluent, boiler-heavy homes in Concord, Carlisle, and Lincoln. If your home is within about 20 miles, we most likely cover you.
Tips for Keeping Your Water Hot and Your Basement Dry
It’s about to get cold
You think something’s leaking
Your boiler needs looking at
It’s about to get cold
You think something’s leaking
Your boiler needs looking at
Your water heater is making you nervous
