Plumbing Fixture Repair Throughout Middlesex County, MA

The Jobs Too Small to Keep Putting Off

Toilets, faucets, sinks, tubs, showers, garbage disposals and outdoor spigots. Opus repairs and replaces all of them across Middlesex County and the Merrimack Valley, out of North Billerica. These are the smallest of our plumbing services and the ones that sit undone longest, because they’re annoying rather than urgent. An hourly bill also stings most on a twenty-minute repair, so you get one flat number in writing before anything comes apart.

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Six Fixtures, One Visit

Toilet Repair, Installation and Replacement

Repairs.

Running, rocking, weak flush, water on the floor at the base. Most of these are a flapper, a fill valve, a wax ring or the bolts, and most are a short visit rather than a new toilet.

Replacement.

If you’re buying one yourself, measure the rough-in first. That’s the distance from the finished wall to the centre of the floor bolts, and it’s usually 12 inches but not always in older houses. Get that wrong and the toilet won’t fit, which is a frustrating discovery to make on a Saturday.

Leaking Faucets, Sinks and Shower Valves

Kitchen and bathroom faucets.

Drips, weak flow, a base that leaks underneath rather than at the spout. Repair where a cartridge or seat fixes it, replacement where the body is worn or the finish has gone.

Tub and shower valves.

A tub faucet that drips wastes more than people think, and a shower valve that won’t hold temperature is usually a cartridge. Valve replacement sometimes needs access behind the wall, and we’ll tell you that before starting rather than after.

Sinks and supply connections.

Leaks under the vanity, corroded supply lines, a trap that drips at the joint. Small work that prevents the cabinet floor rotting out quietly.

One thing we check before quoting any of it.

The shut-off valve under the fixture. On a house of a certain age those seize open, and a faucet swap becomes a valve replacement as well. Finding that out after the water is off is how a small job becomes an argument, so we test it first and the number you get already accounts for it.

If the fixture is clogged rather than broken, that’s drain cleaning rather than a repair, and it’s a different visit with a different tool on the van.

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Why Is Your Toilet Still Running?

Running Toilets and Tank Leaks

A running toilet is the most common fixture call we get, and the one people live with longest. It doesn’t flood anything, so there’s no moment that forces the issue. It just runs, quietly, and turns up on the water bill.

 

There’s a test you can do in two minutes. Put a few drops of food colouring in the tank and leave it alone without flushing. If colour appears in the bowl within fifteen minutes, water is passing the flapper. That’s the cheap fix and often the whole problem.

 

If the dye stays put, look at the fill valve instead. A toilet that refills in bursts every few minutes, or one where you can hear water trickling into the overflow tube, is usually a fill valve set wrong or worn out rather than a flapper.

 

And if both are new and it still runs, the flush valve seat is likely pitted, which no amount of new flappers will fix. That’s the point where the repair stops being worthwhile on an older toilet and replacement is the honest recommendation.

A Jammed Disposal Is Usually Not a Dead Disposal

Garbage Disposal Repair and Replacement

Before booking anyone, try two things, because they solve a good share of disposal calls for nothing.

The reset button.

It’s on the underside of the unit, usually red. A disposal that hums or does nothing at all has often just tripped its own overload.

The hex wrench.

Most disposals ship with a small allen key that fits a socket in the centre of the base. Turning it back and forth frees a jammed impeller. If yours went missing years ago, a quarter-inch allen key does the same job.

What we handle is the rest: a unit that leaks from the body, one that trips repeatedly, a failed switch, or a replacement where the old one has simply worn out. We’ll also tell you if the real problem is the drain rather than the disposal, which happens more often than you’d expect.


What kills them early is treating the disposal as a bin. Grease, fibrous peelings and coffee grounds all end up lining the pipe downstream rather than leaving the house.

The Outside Tap Nobody Checks Until May

Outdoor Faucet and Hose Bib Replacement

Outdoor spigots split over winter and nobody finds out until the first warm weekend, when turning it on floods a wall cavity rather than filling a watering can.

The usual cause is a hose left connected.

Water trapped against the valve freezes and splits the pipe behind it. The spigot looks fine until it’s pressurised in spring.

Frost-free sillcocks help, and only if they're installed right.

The whole design depends on the valve sitting well inside the heated wall and the barrel pitching slightly downward so it drains when you shut it. Fitted level, it holds water and splits like any other. We see that fairly regularly on ones somebody else put in.

We repair and replace outdoor faucets and hose bibs, including the ones that only reveal themselves in April. Preventing the freeze in the first place, along with everything else that goes wrong in a cold snap, sits on frozen and burst pipes.

Small Jobs Are Where Hourly Billing Hurts Most

On a boiler replacement nobody argues about a trip charge. On a running toilet it’s most of the bill.


That’s the whole reason these jobs get put off. Not because the repair is expensive, but because you can’t tell in advance what it will cost, and a small job with an open-ended clock on it feels like a gamble. So people live with the drip.


We price it before anything comes apart, flat, in writing, including the shut-off valve we checked and the parts we already know we’ll need. If two or three of these are on your list, say so when you book. Three small jobs handled in one visit cost far less than three separate call-outs, and our special offers take $50 off a first job for new customers.


If water is appearing somewhere with no fixture near it, that’s leak detection rather than a fixture repair, and it starts with tracing the source before anything gets opened up.

Remodels, Dishwashers and Washing Machines

Remodel Plumbing and Appliance Hookups

Four jobs that sit alongside fixture work and come up in the same conversations.

Bathroom remodel plumbing.

Moving or renewing supply and waste for a new layout, setting the valve and the rough work, then coming back to fit the fixtures once the tiling is done.

Kitchen remodel plumbing.

Sink, faucet, disposal, dishwasher and ice maker line, plus any gas work for a range, which runs under the same licence.

Dishwasher hookup.

Supply, drain with a proper high loop or air gap, and the shut-off that should have been there. Common on a new appliance going into an older cabinet run.

Washing machine hookup.

Valves, standpipe and trap. Worth replacing old rubber hoses at the same time, because a burst supply hose is one of the more expensive failures in a house.

One boundary worth naming.

On remodels we do the plumbing. Tiling, cabinetry and carpentry are other trades, and we’ll work to their schedule rather than pretending to cover their part. Remodel plumbing gets permitted town by town, and we pull them in all fourteen across our service areas.

The No-Surprise Number

One Flat Price, in Writing, Before Work Starts

You call about a running toilet and the number at the end has nothing to do with what you pictured. An hourly clock you can’t see, a trip charge, parts marked up somewhere you’d have to ask three questions to find. By the time the invoice is in your hand the work is done and the argument is over before it starts. We hand you one flat number in writing before a tool comes out of the truck, and on small jobs that’s the difference between booking it and living with it for another year. If the shut-off valve turns out to be seized or the wall has to come open, we stop, give you a new number, and nothing happens until you say go. The number you agreed to is the number you pay.

Our Customer Feedback

Questions Billerica Homeowners Ask Us

“Clear answers. One written price. You decide before we start.”
Ricky Greene

Owner & Master Plumber

How do I tell why my toilet keeps running?
Put a few drops of food colouring in the tank and don’t flush. Colour in the bowl within about fifteen minutes means the flapper is passing water, which is the cheap fix. If the dye stays put, it’s the fill valve. If you’ve replaced both and it still runs, the flush valve seat is likely worn and replacement usually makes more sense than another part.
If the body is sound and the finish is fine, a cartridge or seat usually fixes it and costs a fraction of replacing. If it’s corroded at the base, the finish has gone, or parts for that model are no longer made, replacement is the better spend. We’ll tell you which one you’re looking at before starting.
Usually not. Something is jamming the impeller. Turn the power off, use the allen key in the socket underneath to work it free, then press the red reset button on the base. That solves a good share of disposal calls without anyone visiting. If it leaks from the body or keeps tripping, that’s a real fault.
Yes. Bring us the model and we’ll tell you before the visit whether it will fit what’s there, particularly the rough-in measurement on a toilet. We’d rather flag a problem while the box can still go back than discover it with your bathroom out of action.

That’s the cheapest way to handle them. Tell us the whole list when you book, including things you think are trivial, and you get one written price covering the lot. Three small jobs in one visit costs considerably less than three separate call-outs.

“Clear answers. One written price. You decide before we start.”
Ricky Greene

Owner & Master Plumber

The Towns We Cover Across Middlesex County

Opus runs out of North Billerica and covers roughly a 20-mile radius, from the older neighborhoods of Woburn and Winchester to the affluent, boiler-heavy homes in Concord, Carlisle, and Lincoln. If your home is within about 20 miles, we most likely cover you.

Tips for Keeping Your Water Hot and Your Basement Dry

It’s about to get cold

Which pipes freeze first, what to do in October so they don’t, and what to do at two in the morning if one already has. Frozen and burst pipes  covers all of it.

You think something’s leaking

Stains, a meter still ticking with every tap shut off, a warm patch of floor. Leak detection finds where the water is actually coming from before anybody opens a wall.

Your boiler needs looking at

How often hot water and steam systems want servicing, what the annual visit includes, and which noises are worth calling about. Boiler service and repair  answers all three.

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