A Family Owned Plumbing and Heating Company in Billerica, MA
Twenty Years in Somebody Else's Truck, Then a Van of His Own
Opus is a local plumbing company run out of North Billerica by Richard “Ricky” Greene, a Massachusetts master plumber with close to 20 years in the trade. His wife Danielle runs the books and his son Trey is on the tools. Licensed, bonded and insured, covering homes and small businesses across Middlesex County. If you’d rather see the work than read about it, start with plumbing services or heating and boilers.
- Permit, inspection, and haul-away included.
- Booties on, floors covered, every visit.
- Emergency help, around the clock.
"I Said, It's
Time to Do This"
How Opus Plumbing & Heating Started
Ricky spent close to 20 years in plumbing, most of its union, running both commercial and residential work around Boston. He earned his master plumber license about five years ago. He set up Opus LLC back in 2023, when he first thought about going out on his own, then sat on the name.
April 2026 he bought a van and started calling the work his own.
Opus itself is new. The trade experience behind it is not. Twenty years of somebody
else’s truck, five of them master-licensed, and a few months of invoices with his own name at the top.
Wife on the Books, Son on the Tools
The Family Behind a Local Plumbing Company
Ricky and Danielle have six kids between them and three grandchildren. Danielle handles the books and the finance side. Trey graduated high school last year and came on as a first-year apprentice. He’s named Trey because Ricky’s a junior, which tells you roughly how long this plan has been in motion. A second son wants in after he finishes school.
That’s the reason the company exists. Ricky didn’t start Opus to work for himself. He started it to build something his boys could take over.
Phones are answered around the clock by a real person, not a machine. The team is growing, so the crew on your job may be Ricky alone or Ricky and an apprentice. What doesn’t change is that a licensed plumber quotes the work and a licensed plumber is on it.
Master Plumber License 16813-PL-M
A Licensed, Bonded and Insured Plumber
In Massachusetts, a master plumber license is the one that lets someone pull a permit and take responsibility for the job. Ricky holds it. Every water heater, boiler and gas line that goes in gets permitted and inspected under that number.
Licensed, bonded and insured is table stakes, not a selling point. Any plumber you call should be all three. We list it because you should check it, on ours and on the next quote you get.
Every job carries a full year of warranty on labor and materials. Both, not just the part.
Equipment we install and service: Weil-McLain and Utica boilers, Rinnai and Navien tankless units, State and AO Smith water heaters.
Roots Where
We Live
Community Support in Billerica
Opus sponsors Billerica High School’s spring-sport athletes. The company logo is one of four on the tee shirts handed out at the end-of-season awards night.
It isn’t a marketing line. Ricky grew up in the trade around here and wanted the business to be part of the town it bills from.
What People Want to Know About Opus
Common Questions About the Company
- How long have you been in business?
Opus went full-time in April 2026, so the company is young. Ricky's been in plumbing close to 20 years, most of it union, and master-licensed for about five. A new company is a fair thing to hesitate over. The license, the warranty and the written price are there so you don't have to take the newness on faith.
- Who's actually going to be in my house?
A licensed plumber, every time. Right now that's usually Ricky, sometimes with Trey apprenticing alongside him. The company is growing and that will change, so we won't promise you the same face forever. What we will promise is that the person who quotes your job is licensed to do it.
- Are you licensed, bonded and insured?
Yes. Massachusetts master plumber license 16813-PL-M, plus bonding and liability insurance. You can look the license up on the state's Check a License portal, and we'd rather you did.
- What does the warranty actually cover?
One full year on labor and materials. If something we installed fails inside twelve months, we come back out and it costs you nothing. Manufacturer coverage on the equipment itself runs separately and usually longer.
- Is someone really answering the phone at 2 a.m.?
Yes, a person, not a recording. Ricky's own words on it: if he gets a call for an emergency, he'll take it at 2 a.m. Emergency work gets moved to the front of the schedule, and the written price holds regardless of the hour.
The No-Surprise Number
One Flat Price, in Writing, Before Work Starts
The Clean House
Promise
How We Leave a Home When We're Done
The Call-It-Straight Standard
We Do Only the Work You Approved
The Boiler
Standard
Boiler and Steam Work Is the Job We Take First
Our Customer Feedback
Rick Green did an awesome job with all of my plumbing needs during a total renovation. I needed everything in my home connected/redone in the kitchen and bathroom. He took care of the transition from bathtub to standing shower-it’s all …
July 2026
Ricky and the team at OPUS are fantastic! Super knowledgeable, punctual and all around great group of guys. Really grateful to have found them, I sleep easier now knowing I have a great plumbing team (you genuinely never know when you may …
August 2026
I highly recommend (Rick) he was on time fixed everything, was polite and answered all our questions and cleaned up everything when he was done! Thank you so much!
March 2026
April 2026
“Been using Opus for years on a variety of projects. Reliable, transparent and priced well. Rick does great quality work. Highly recommend for homeowners, investors and builders.”
May 2026
“Had a leak in my water heater tank. Ricky and team arrived very quickly, same day to assess the situation. I asked if we could avoid swapping out the water heater and just buy the parts needed to fix (I was being cheap!) – he did he absolute best (a few hours) trying to extract the old part and replace it with a new one. He tried far longer than any other plumber would have tried. After several hours of attempts we all came to the conclusion that it simply wasn’t coming out. I ran to Home Depot (it was Saturday) and grabbed a water heater. Ricky and team had it installed within 15 minutes and my new unit is working perfectly.
Very impressed with Ricky’s transparency and honesty. Most others wouldnt have given me the time of day…”
April 2026
I contacted Opus upon being referred to them by someone they also did great work for. They showed up on time and finished a heating system job for me with the utmost professionalism and quality. I would definitely recommend them to others!!
October 2025
Ricky was Fantastic!!!! Fast and accurate service!!! Highly recommend!!!
March 2026
I highly recommend (Rick) he was on time fixed everything, was polite and answered all our questions and cleaned up everything when he was done! Thank you so much!
March 2026
April 2026
Rick Green did an awesome job with all of my plumbing needs during a total renovation. I needed everything in my home connected/redone in the kitchen and bathroom. He took care of the transition from bathtub to standing shower-it’s all …
July 2026
Ricky and the team at OPUS are fantastic! Super knowledgeable, punctual and all around great group of guys. Really grateful to have found them, I sleep easier now knowing I have a great plumbing team (you genuinely never know when you may …
August 2026
“Had a leak in my water heater tank. Ricky and team arrived very quickly, same day to assess the situation. I asked if we could avoid swapping out the water heater and just buy the parts needed to fix (I was being cheap!) – he did he absolute best (a few hours) trying to extract the old part and replace it with a new one. He tried far longer than any other plumber would have tried. After several hours of attempts we all came to the conclusion that it simply wasn’t coming out. I ran to Home Depot (it was Saturday) and grabbed a water heater. Ricky and team had it installed within 15 minutes and my new unit is working perfectly.
Very impressed with Ricky’s transparency and honesty. Most others wouldnt have given me the time of day…”
April 2026
“Been using Opus for years on a variety of projects. Reliable, transparent and priced well. Rick does great quality work. Highly recommend for homeowners, investors and builders.”
May 2026
Ricky was Fantastic!!!! Fast and accurate service!!! Highly recommend!!!
March 2026
I contacted Opus upon being referred to them by someone they also did great work for. They showed up on time and finished a heating system job for me with the utmost professionalism and quality. I would definitely recommend them to others!!
October 2025
The Towns We Cover Across Middlesex County
Opus runs out of North Billerica and covers roughly a 20-mile radius, from the older neighborhoods of Woburn and Winchester to the affluent, boiler-heavy homes in Concord, Carlisle, and Lincoln. If your home is within about 20 miles, we most likely cover you.
Tips for Keeping Your Water Hot and Your Basement Dry
It’s about to get cold
You think something’s leaking
Your boiler needs looking at
It’s about to get cold
You think something’s leaking
Your boiler needs looking at
Your water heater is making you nervous
